Our Products come with different warrantees, be sure which type of warranty you have on your product so you know which procedure to follow. If you are un-sure of which warranty you may have you can write us at Info@globalcameraservices.com The different types of warrantees are outlined below. Products must be returned in their original packaging with all the accessories, power supplies and manuals. Incomplete or damaged packaging can void and warranties.
All Sales are Final.
This is Global Consulting Services DVR Warranty.
All products have a 6 month warranty from date of receipt.
6 month Warranty: If your product is defective we will replace or repair it for a period of 6 months. (From date of products being purchased). The products are only replaced if they can not be repaired.
All warranties are subject to these regulations and restrictions. You must send the product back via
pre-paid shipping (we do not refund shipping cost; However, we will return your product free ground shipping to you if being repaired or replaced). Your warranty will be evaluated and your product will be shipped to you within
10 to 15 business days (Could vary on product and part availability). In the event your model is no longer or temporally unavailable, you will be offered an upgrade to a new or current model. The value or your defective model will be based on the current selling price of similar models. You will only have to pay the difference to upgrade to a different model.
If your product is replaced or repaired your warranty is not extended.
When your item is returned, our technicians will confirm and evaluate the nature of the defective product. Please make sure you provide a written explanation of the failure. If after the technicians evaluates the returned product and it is determined not to be defective, it will be the customer's responsibility to pay freight to return products.
You must provide a copy of your original sales receipt indicating date of purchases.
This Warranty is excluded or voided in the event of, external or internal Physical damage. Damage during transportation (the shipper is responsible for any claims) Damage due to Power surges, lighting or improper power supply requirements or third party handleing. Damage because of improper use, natural disaster or not following manufacture recommendations is not covered under any warrantee's.